AMORLYRA

Amorlyra Support

Start with the path that matches the problem.

Use the self-service paths below or email jessicazhang329@163.com. Do not include passwords, full payment details, government identifiers, or private chat text in an email.

Sign-in link

Request a new link, then use only the newest email. Links may expire or become invalid after use.

Request a sign-in link

Account and data

Check sign-in status, manage an active billing account, sign out, or start account deletion.

Open account

Plans and checkout

View the live offer and billing disclosure. Checkout stays disabled when either is unavailable.

View live offer

Unsafe AI reply

Stop the conversation, use the in-chat report control, and review real-world crisis resources if needed.

Review safety steps

Rewarded-ad eligibility

If ads remain unavailable after a safety classification or report, email Support to request a manual eligibility review.

Request a review

Support and privacy contacts

Operator
Zhang Huidong (张惠东)
Support
jessicazhang329@163.com
Privacy requests
jessicazhang329@163.com

Before retrying

Quick troubleshooting

  1. Refresh once and confirm you are using the same browser that opened the sign-in link.
  2. Request a new link if the old one has expired; do not repeatedly submit the same form.
  3. Record the page, approximate time, and what you expected—without including passwords, payment details, or private chat text.
  4. If a payment page opened, use the billing portal from Account before attempting another purchase.